We want you to feel confident every time you shop at www.spindepo.com. If you are not satisfied with your purchase, we will be happy to support you with a return.
- Returnable Conditions
You can apply for a return within 14 days from the date of receipt of the product, provided that the product meets the following conditions:
Unused, unstained, and undamaged
Original packaging and all accessories are retained
Provide a valid order number or proof of purchase
- Non-returnable situations
The product has been used or damaged by human factors
Missing the original packaging or accessories
Exceeding the return period
Dissatisfaction caused by personal preference or slight color difference (if there is no quality problem)
- Return process
Send a return request to [email protected], please attach the order number, reason for return and product photos.
We will review and inform you of the return address within 3 working days.
You are responsible for the return shipping costs, and it is recommended to use a trackable mail method.
We will complete the refund within 5 working days after we receive and confirm that the product is in good condition.
- Exchange Service
If the product you received has quality problems or the wrong model, we will replace it for free and bear the relevant shipping costs. - Refund Instructions
The refund will be returned to the account you used when paying. The processing time may vary depending on the payment platform.