We are committed to providing reliable and efficient transportation services to customers around the world, ensuring that every order is delivered safely and on time.
- Processing time
All orders will be processed and shipped within 3 working days (excluding weekends and holidays).
The processing time may be slightly longer during peak periods, but we will do our best to shorten the waiting time.
- Shipping range
We support international shipping and can ship to most countries and regions.
In case of logistics service coverage restrictions, we will take the initiative to contact and coordinate to resolve.
- Delivery time (reference)
Domestic delivery: 7 working days
Domestic expedited delivery: 3 working days
International delivery: 15 working days, depending on the destination and customs clearance efficiency
Some remote areas may have additional delays due to uncontrollable factors (such as customs delays, natural disasters).
- Shipping fee description
The shipping fee will be automatically calculated and displayed at checkout, based on the delivery address and order weight/volume. - Package Tracking
All orders will be provided with a trackable logistics tracking number after shipment, and you can check the package status in real time through your email or account page. - Taxes and Customs
International orders may incur import taxes, tariffs or other customs fees, which are borne by the recipient. Please consult the customs agency in your country for specific standards. - Package Anomalies
If you do not receive the package within the expected time, please contact us at [email protected] and we will assist in the inquiry and handling.
Thank you for choosing www.spindepo.com, we will ensure that your rock climbing equipment is delivered to you safely and quickly. If you have any questions about transportation, please feel free to contact us.